Your availability nearby
Turn your Near Payments availability on or off in the app.
Your money.
Your approval.
See who you’re paying, check the amount and any fee, then approve.
Check before
you pay.
Review the recipient’s name, amount and any fee before confirming. If something doesn’t look right, stop and check.
Bestie helps.
You approve.
Bestie, your GoTap AI companion, can prepare a payment from your message or a photo of account details.
You review the details and authorise the payment in GoTap. Bestie doesn’t send money without your approval.
Your PIN.
Or your
biometrics.
Approve payments with your transaction PIN, or use Face ID or fingerprint when enabled on a supported phone.
Your login PIN opens GoTap. Your transaction PIN approves payments. Manage both in Privacy & Security.
More control, every day.
Your payment records
Open a transaction to check its status and reference, share a receipt or report a problem.
Your private details
Keep your PINs and verification codes to yourself. Never share them in a chat, including with Bestie.
Keep your
account safe.
- Use a screen lock on your phone.
- Download GoTap from the App Store or Google Play.
- Check the recipient and amount before approving.
- Never share your PINs or verification codes, even with someone claiming to be support.
FAQs
I lost my phone or think someone has access to my account.
Email hello@usegotap.com straight away from a device you trust.
How to keep your account safeI see a payment I don’t recognise.
Open the payment in Transactions and tap Report Issue. Your email app opens a message with the transaction reference included. Add what happened, review it and send.
How to report a paymentSomeone is asking for my PIN or verification code.
Don’t share it. Enter your PINs and verification codes only where GoTap asks for them in the app.
I forgot my PIN.
Reset your login PIN from the sign-in screen. To reset your transaction PIN, open Privacy & Security and complete the checks in the app.
Help with your login PIN
